The types of personal information that we collect and hold will vary depending on your dealings with us. The information may include any or all of the following:
Generally, we collect personal information directly from you, such as:
We collect personal information through:
We will collect personal information for the following purposes:
We may also disclose your personal information to third parties who work with us in our business to provide, promote or improve the products or service you have requested or are interested in, such as:
We will also use and disclose your personal information to send direct marketing to you from:
The direct marketing may relate to:
You may opt-out of receiving direct marketing through the unsubscribe function that will be made available to you with each direct marketing communication.
We store personal information in a combination of computer storage facilities, paper-based files and other records. In doing so, we have taken numerous steps to protect your personal information from misuse, interference and loss, and unauthorised access, modification or disclose. Additionally, we take reasonable steps to destroy or permanently personal information when we no longer need it.
The internet is not a secure method of transmitting information. Accordingly, other than where we use secure socket lay technology (SSL) to ensure information is securely transmitted and processed, we cannot and do not accept responsibility for the security of information you send to or receive from us over the internet, or for any unauthorised access or use of that information.
We will not transfer your information outside Australia.
We will take reasonable steps to make sure that the personal information we collect, use or disclose is accurate, complete and up to date. If your personal details change, such as your address or phone number, please contact our Privacy Officer.
At your request, we will provide you with a copy of any personal information, which we hold about you, unless an exception under the Privacy Act 1988 applies. We may charge a fee for retrieving this information, in which case we will inform you of the fee and obtain your agreement to that fee before providing the information.
We will promptly acknowledge and investigate any complaint about the way we manage personal information.
Information is also generated whenever a page is accessed on our website that records information such as the time, date and specific page. We may collect such information for statistical and maintenance purposes that enables us to continually evaluate our website performance.